If you don’t receive a reply, check your spam folder to see if you find any of our emails there.
Open the email and look for the option “Not Spam” on top of the email and mark as “Not Spam”. This will ensure you always get our emails in your inbox. If the problem persists, contact us at 1-888-973-8580. Our regular support hours are Monday - Friday, 9am - 5pm ET.