Billing & Payments

My Billing

• How am I billed?
• How much is the pre-payment authorization?
• What is a pre-payment authorization?
• When does the pre-authorization get released from the credit card?
• When is my card charged for a Free Trial?
• How do I check my billing information?

Payment methods

• Why was my credit card declined?

Payments & Refunds

• What if I have additional questions related to refunds?
• What if there is a discrepancy in my account?